Accessibility is a big deal for us! We want you to be able to sign up easily, no strings attached, and to provide you with immediate access to everything we have to offer. That's why we've switched to mobile key access - with just a tap on your phone, you unlock 24/7 access to all our gym locations.
During unstaffed hours, mobile key access allows you to securely enter the gym without staff assistance. There is no need to schedule your workouts depending on the presence of staff - it's all up to you. During staffed hours, however, we're around and ready to help you with whatever you need.
Not feeling social? Not a problem! Sometimes the ideal workout is one where you can put your head down and get sweaty without spending any energy conversing. By using your phone to get into the gym, we've eliminated the need for staff contact.
Instead of using a plastic fob, our members unlock the gym using something they already keep close: their phones. You're already bringing your phone to listen to music, maintain social connections, track your workouts, etc. It's far less likely for you to lose your phone... than to lose a physical access card. Replacing one of those can be surprisingly costly. We mean no shade to other gyms that still provide physical access cards - but really, what could be more accessible than using the phone you already have as a key?
It's also a greener way to access the gym - no plastic key cards to be eventually disposed of and no printed paper punch cards. Going digital helps us all avoid creating unnecessary waste.
The first step is to sign up and pay for your membership - once your membership has started, you'll receive an email from us inviting you to download the Kindoo app. You can also find and download the app without waiting for the email. The app will prompt you to create an account**, so use the same email address associated with your membership and choose a password you'll remember.
**There is no need to enter your payment method information in the Kindoo app.
Once you've got your account made, the app is ready to use. Next, accept the in-app invitation to join 'Chop Shop D' - that invite is from us!
On the bottom left of your screen, you'll see a wifi symbol. To access the gym, tap on the wifi symbol, then tap on the green 'open' button to open the front door of any of our gym locations. Listen for a click, then open the door.
And... you're in! It's that easy. The process is the same for all three locations.
Please remember not to tailgate. Let the door fully close behind another member before you use the app to open the door. We are all responsible for keeping our gyms safe, secure, and respectful.